FAQ

As long as you book the transfer before your inbound flight we will be able to guarantee the service. we require:

Account information or payment information,
Passenger info. if different from the account.
No of passengers?, no. of luggage if any including super size bag including golf clubs,,etc? car seat request?.
Preferred vehicle for the transfer.
Full itinerary (Airport, Airline, flight no. Estimated arrival time and the destination of the transfer).
Special request during the transfer (stops, driver need to wait for the passenger to drive to another location,,).
Special amenities to be in the vehicle

Determining the pickup time is very important to be early or on time for your meeting, your departure flights, dinner reservation, wedding, birthday prom, and so on.

when you book your flight, or dinner, venue for a certain time and given the preferred arrival time at location, then we go backwards to determine the pickup time by determining the driving time from your pickup location to the destination, either you call us and we will be happy to help you with that, or use google map driving direction by entering your home address and the destination (Airport “SFO or OAK,,” or the restaurant address,,) and click on “GET DIRECTION” you will be giving the Suggested routes with travel time of each, please add 25% to 50% for additional traffic may accrue during the transfer and back the travel time from the time you need to be at location to get the pickup time. ( for example you live in Danville, CA and you need to be in San Francisco airport departure terminal no later than 1:00PM for a 2:00PM flight, using google map direction the travel time is about 48 minutes add (25% “12 minutes”) the estimate travel time is about 1 hour that will bring your suggested pickup time is 12:00PM, Please take under consideration the commute time.